We're with you
from day one.
From setup to launch, easyKiosk support helps merchants configure products, devices, payments, delivery, integrations and staff access so they can get trading quickly.
How we help.
Guides & video tutorials.
Step-by-step guides for every feature — from setting up your first products to connecting marketplace channels and configuring easyPay.
Real people. Real fast.
Our team is available via live chat and email. Enterprise plan customers receive dedicated phone support and a named account manager.
From sign-up to your first sale.
All new customers receive guided onboarding resources. Enterprise and Scale plan customers get a dedicated onboarding manager who configures easyKiosk to your exact operation.
For Scale & Enterprise customers.
A dedicated onboarding manager configures easyKiosk to match your exact operation — including easyPay provider setup, easyDelivery configuration and marketplace connectivity. You're live and selling before week one.
We'll move you across.
Moving from Epos Now, Square, Lightspeed, Toast or any other platform? Our team will help you migrate your products, customers and history. Contact us to plan your switch.
Epos Now
Square
Lightspeed
Toast
+ others
Your setup, step by step.
Here's what setup covers, so you know exactly what to expect before you go live.
Business setup
Products
Menus
Stock
Payments
Devices
Delivery
Staff users
Test orders
Help when you need it.
Help articles, setup guides, training videos and troubleshooting resources help you and your team get answers quickly. Coming soon.
Get your team confident.
Teams can be guided through POS use, order flows, payment taking, stock management, reporting and daily close down routines.
Final checks before you go live.
Run these final checks so you can open with confidence.
Test payment
Test order
Printer test
KDS test
Delivery test
Stock test
Staff login test
Frequently asked questions.
What is the easy ecosystem?
The easy ecosystem connects easyKiosk with easyPay, easyDelivery, easyGrocery and easyMarketing, helping merchants manage sales, payments, delivery, stock, marketing and growth from connected tools.
Can I use easyKiosk with more than 1 store?
Yes. easyKiosk can support a single site or multiple locations, with shared catalogues or different products, prices, offers and stock rules for each store.
Can I connect my own OpenAI account?
Yes. Merchants can connect their own OpenAI account where supported. Usage depends on their own OpenAI account terms, limits and billing.
How do AI credits work?
AI credits are used for easyKiosk AI features. The £29 plan includes 500 credits per month and the £59 plan includes 1000 credits per month. The £1 plan can buy credits when required.
Can I use SoftPOS?
Yes. easyKiosk can support SoftPOS through approved providers, allowing merchants to take card payments on supported Android devices without a separate card reader.
Which payment providers are supported?
easyKiosk supports flexible payment options through easyPay and approved partners. Provider availability depends on integration status, merchant eligibility and device setup.
Can I use my own delivery partners?
easyDelivery can support on demand delivery, courier options and connected delivery partners where available. Merchants can also continue using third party platforms where needed.
Does easyKiosk support stock and suppliers?
Yes. easyKiosk can help manage products, stock, stock locations, suppliers, purchase orders, low stock alerts, expiry dates and stock reporting.
Does easyKiosk support loyalty and memberships?
Yes. easyKiosk can support loyalty, customer groups, rewards, member pricing, subscription products and membership based offers.
Is easyKiosk only for the UK?
No. easyKiosk can support multiple languages and currencies, making it suitable for merchants operating in different markets.
Need help right now?
The help centre covers most setup questions — and our team is one chat away for the rest.
